Terms and Conditions
1. Agreement to Terms
By engaging with Iconic Orbit's digital platform or services, you enter into a legally binding agreement to comply with these Global Terms and Conditions. These terms govern our professional relationship across all service verticals, including Development, AI Automation, and Strategic Marketing.
2. Service Excellence & Deliverables
Iconic Orbit commits to delivering high-performance digital solutions as outlined in individual Statements of Work (SOW). While we strive for absolute accuracy, digital environments are subject to evolution; therefore, all deliverables are provided with a standard support window unless otherwise agreed upon in a maintenance contract.
3. Intellectual Property Protocols
Upon full payment, ownership of custom-developed code and creative assets is transferred to the Client. However, Iconic Orbit retains ownership of its pre-existing proprietary frameworks, AI models, and internal development methodologies utilized during the production process.
4. Client Responsibilities
Successful project outcomes depend on collaborative transparency. Clients are responsible for providing accurate business data, timely feedback, and necessary credentials for third-party integrations. Iconic Orbit is not liable for delays caused by the absence of required client-side information.
5. Confidentiality & Non-Disclosure
We operate on a foundation of trust. Both parties agree to maintain strict confidentiality regarding trade secrets, project strategies, and technical architectures shared during the engagement. This obligation extends beyond the completion of individual projects.
6. Limitation of Liability
Iconic Orbit shall not be held liable for indirect, incidental, or consequential damages (including loss of data or profit) arising from the use of our digital solutions. Our total liability is limited to the fees paid for the specific service from which the claim arises.
7. Global Jurisdiction & Governing Law
These terms are governed by international commercial laws. Any disputes arising from our services shall be resolved through professional arbitration in the jurisdiction of our primary operations center (Austin, TX, USA) or as specified in individual client contracts.
8. Modifications to Terms
Iconic Orbit reserves the right to refine these terms to align with global digital regulations and service evolutions. Continued engagement with our services constitutes acceptance of the updated terms.